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Questions
Questions

If your question relates specifically to 7th Air Force, please see the questions below. If you have a question which is not addressed here, you may find the answer by visiting the Questions page of Pacific Air Forces, or the Questions page of Air Force Link. For general military questions, please refer to the Department of Defense's FAQs page.

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 How can I contact a servicemember at Osan AB?

We DO NOT release individual e-mail addresses under any circumstances. If you're trying to find out someone's e-mail address, you can only get it by contacting that person directly through one of the methods listed below.

We DO NOT provide forwarding service for your e-mails either. Again, you must contact your recipient directly to establish contact.

Air Force regulations prohibit the posting of base telephone books or e-mail directories on web sites. Instead, general interest phone numbers, e-mail addresses and points-of-contact are listed, where appropriate, on this web site.


For emergency contact with a servicemember:

In the event of a bonafide family emergency, military members can be quickly contacted through the services of the American Red Cross. Contact them 24 hours a day, 7 days a week toll free at (877)-272-7337. This number will put callers in touch with a Red Cross caseworker at one of the Armed Forces Service Centers.


To locate former Osan, retired or separated Air Force members:

If you're trying to locate someone previously stationed here, or who has retired or separated from the Air Force, contact the Air Force Worldwide Locator Service.

The AF World Wide Locator handles official and unofficial requests to locate Air Force Personnel. Official requests are defined as requests received from any government agency and the Department of Defense (DoD). All other requests are considered unofficial in nature.

The AF World Wide Locator only has location information on individuals who are currently receiving compensation from the USAF (Active Duty, Guard, Reserve, Retired, and Civil Service Personnel). If the individual has separated from the AF, no information is available.

LOCATION/MAILING ADDRESS:

HQ AFPC/DPDXIDL
550 C St West Ste 50
Randolph AFB, TX 78150-4752

CUSTOMER SERVICE HOURS:

Monday-Friday (except Federal Holidays)
7:30 am - 4:30 pm (Central Standard Time)
COMMERCIAL: (210) 565-2660
MILITARY TO MILITARY: (DSN) 665-2660

REQUIRED INFORMATION:

The following information is required to make a positive identification:
Full name to include a middle initial, rank (officer/enlisted/GS)

Social Security Number or Air Force serial number

Date of birth or an Air Force duty history including the place, month and year of assignments after June 1970

No assignment information is available prior to June 1970.

OFFICIAL REQUEST:

DoD official requests may be handled over the phone, providing the requester gives their full name, rank, SSN, organization and purpose of the request. Failure to provide requested information will result in non-disclosure of requested information.

Federal or State Government agency requests for information must be in pursuant to the Privacy Act as stated in the United States Code 552(a)(7). The request must be in writing on official letterhead and signed by a Section Chief or higher.

Law enforcement agency requests must be in writing on the appropriate letterhead.

UNOFFICIAL REQUESTS:

All unofficial requests must be in writing and fees may not be applicable.

Your request should state who you are looking for, your name, address and telephone number. Put this information in an unsealed envelope with a return address, proper postage affixed and the individual's name in the addressee portion of the envelope. Place this envelope in a larger envelope with your check or money order for $3.50 made payable to DAO-DE RAFB and mail to the Locator address given above. Your request constitutes consent to release of this information to the member.

FEES:

A fee of $3.50, per individual request, is required from all personnel or businesses requesting addresses on military personnel. Requests must be in writing.

The World Wide Locator also provides a "Statement or Verification of Service". This applies to Active Duty Air Force personnel only. A fee of $5.20, per individual written request, is required.

Checks or money orders must be made payable to DAO-DE RAFB.

There is no fee for requesters that are either on active duty, serving in the guard or reserve, or individuals that are retired.
 How can I submit articles and photos?
To submit articles, photos or story ideas, please e-mail 7AFPA@us.af.mil

Public Affairs Office

Seventh Air Force Public Affairs
Unit 2047, APO AP 96278-2047

011-82-505-784-4780, DSN: 315-784-4780

Hometown News Release Form

To find a phone number on base, call the Base Operator at Commercial 011-82-31-661-1110 or DSN 315-784-1110. The Public Affairs Office cannot redirect calls or provide phone numbers.